Shipping policy

1. Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment is received, excluding weekends and holidays.
  • Orders with personalized or customized items may require additional processing time.

2. Shipping Methods and Timeframes:

  • We offer standard shipping via USPS, UPS, or FedEx.
  • Delivery times vary based on the shipping method selected and the destination. Most orders are delivered within 3-7 business days after shipping.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package and the destination.
  • Free shipping may be offered on orders over a certain amount, as specified on our website.

4. International Shipping:

  • We currently only offer shipping within the United States. We do not ship internationally.

5. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order using the tracking number provided in the email or by logging into your account on our website.

6. Shipping Address:

  • Please ensure that your shipping address is correct and complete before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address.

7. Shipping Delays:

  • While we strive to deliver your order within the estimated timeframe, shipping delays may occur due to unforeseen circumstances such as weather, carrier issues, or high order volumes.
  • We will do our best to notify you of any delays and keep you updated on the status of your order.

8. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or other factors. These restrictions will be noted on the product page.
  • We reserve the right to cancel orders that do not comply with our shipping restrictions.

9. Shipping Damage or Loss:

  • In the rare event that your order is damaged or lost during shipping, please contact us immediately so we can assist you in filing a claim with the carrier.
  • Please save all packaging materials and take photos of the damage for our records.

10. Returns and Exchanges:

  • Please refer to our Returns and Exchanges Policy for information on how to return or exchange an item.

Contact Us: If you have any questions or concerns about our shipping policy, please contact us at contact@getironfitness.com.